Return Policy for ZoomLoot

At ZoomLoot, we want you to be completely satisfied with your purchase. If you’re not happy, please review our return policy for guidance.

1. Eligibility for Returns

  • Items must be returned within 30 days of receipt.
  • Products must be unused, undamaged, and in original packaging with all tags attached.

2. Non-Returnable Items

  • Certain items, such as intimate apparel, clearance items, and gift cards, are not eligible for return due to hygiene and safety reasons.

3. Process for Returns

  • Contact our customer service team at [contact email] with your order number and reason for the return.
  • We will provide a return authorization and shipping instructions. Please do not send items back without approval.

4. Refunds

  • Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
  • Approved returns will be refunded via the original payment method within [15] days. Original shipping fees are non-refundable.

5. Exchanges

  • If you wish to exchange an item, please initiate a return and place a new order for the desired product.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

7. Contact Us